Every member question, answered at any hour.
Interlo is a text-message concierge for private clubs. Members text one number and get accurate answers about events, hours, dining and club rules in seconds. Your staff stay in control.
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One number. The whole club.
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Members text the club's number.
There's nothing to download, and it appears in Messages under your club's name. It works on iPhone and Android.
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They get an answer in seconds.
Interlo answers from your club's own calendar, hours, menus and rules, and points members to the right person for anything else.
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Your staff stay in control.
Send announcements to the right members and see what members are asking, all from one page.
Ask it anything you'd ask the front desk.
Events, dining, golf, tennis, the pool and the club's rules, answered from your club's own information. For anything it can't answer, it points members to the right person.
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What's on, for whom, and how to sign up.
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Tee times by daylight, weather and range hours.
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Guest policies and fees, straight from the club's rules.
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A short hello, then it's theirs.
On a member's first text, Interlo asks a few questions: what they enjoy at the club, their children's age range, and which updates they want. From then on it answers with them in mind.
- Interests and children's age ranges, never names.
- Members choose: every relevant update, important ones only, or none.
- They can change their mind anytime, just by texting.
The right news to the right members.
Your GM and staff send announcements by text or from the club portal. Interlo drafts the message, shows exactly who it will reach, and waits for a final SEND before anything goes out.
- Target by interest, like golf, tennis or families with young children.
- See how many members it will reach before you send.
- Track delivery, and members who text STOP never get one.
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See what members want to know.
Each week, the portal shows what members asked about most and what Interlo couldn't answer, as short summaries with no names. It's the clearest way to spot gaps in your club's information.
What members asked this week
- Dining hours and menus41
- Upcoming events33
- Course and range status27
- Tennis and pickleball clinics18
- Guest policies11
- 4 members asked when holiday party RSVPs close
- 3 members asked whether the fitness center opens early on holidays
- 2 members asked about junior golf camp dates for spring
Summaries only. No names, numbers or messages.
Fewer routine calls
Hours, menus and event details stop tying up the front desk and the golf shop.
Answers after hours
Members get help at 10 PM or 6 AM, when the clubhouse is closed.
Announcements that land
Each one reaches only the members it's meant for, so they keep reading.
A view of what members want
See what members ask about each week, and where your information has gaps.
Accurate, or it says so.
- Only what your club publishes
- Club facts come from your calendar, hours, menus, rules and announcements. Nothing is made up.
- Knows what it doesn't know
- When it can't answer, it says so and gives the member the right desk and number.
- Helpful like a great front desk
- Weather, sunset and tee-off math, plain answers and no links to dig through.
- Kept current
- We refresh your club's information every week, and staff can send corrections anytime.
Private by design.
Read the privacy statement- Members' texts stay private: staff see trends, not conversations.
- Interlo never touches the member directory, statements or accounts.
- Members can text STOP at any time.
- At the end of a pilot, your club's data is deleted on request.
Start small. Decide together.
- 01
A conversation
Twenty minutes with your GM. We show it answering your club's questions on your own phone.
- 02
Setup
We load your calendar, hours, menus, rules and contacts. You approve how the club's name appears in Messages.
- 03
A small pilot
A group of members you choose, invited personally, for a set period. Your staff send announcements from the start.
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Review together
We go through what members asked and how it answered, then decide next steps together.
Common questions.
Do members need to download anything?
No. They text a number, the same way they text anyone else. It works on iPhone and Android, and appears under your club's name.
What happens when it doesn't know an answer?
It says so and points the member to the right person, with their number. It never guesses at club rules, prices or policies.
Can staff read members' conversations?
No. Staff see weekly trends and anonymized summaries of questions it couldn't answer. Member conversations stay private.
Does it book tee times or dinner reservations?
Not today. It answers questions and sends members to the right desk to book.
Where does the information come from?
Your club's own calendar, hours, menus, rules and announcements. We keep it current, and staff can send corrections anytime.
How do announcements reach the right members?
Members share their interests when they start, and staff choose who each announcement goes to. Nothing goes out without a final confirmation, and members can text STOP anytime.
See it with your club.
Tell us a little about your club. We'll set up a short call and show it answering your own club's questions, on your phone.